How long will it take for my order to ship?

Product	Color	Shipping Estimate (USA)*	Shipping Estimate (Europe)*
Platform	Kodiak Brown	Backordered	Backordered
Platform	Natural	Backordered	Backordered
Platform	Driftwood Grey	Backordered	Backordered
Sidecar	Kodiak Brown	Backordered	Backordered
Sidecar	Natural	Backordered	Backordered
Sidecar	Driftwood Grey	Backordered	Backordered
Speaker Stands	Kodiak Brown	Backordered	Backordered
Speaker Stands	Natural	Backordered	Backordered
Speaker Stands	Driftwood Grey	Backordered	Backordered
Frontier Speakers	___	Backordered	Backordered
Absorbers (Single Width)	Charcoal, Granite, Sunset	Backordered	Backordered
Absorbers (Double Width)	Charcoal, Granite, Sunset	Backordered	Backordered
Bass Traps	Charcoal, Granite, Sunset	Backordered	Backordered
Diffuser	Kodiak Brown	Backordered	Backordered
Diffuser	Natural	Backordered	Backordered
Diffuser	Driftwood Grey	Backordered	Backordered

How much is shipping?

United States

Platform: $150 flat rate shipping
Sidecar: $85 flat rate shipping
Stands: $65 flat rate shipping
Frontier: Free shipping
Absorbers: $49 flat rate shipping ($74 with add-on panels)
Bass Trap: $49 flat rate shipping
Diffuser: $49 flat rate shipping

Europe

Platform: Varies by location
Sidecar: Varies by location
Stands: Varies by location
Frontier: Free shipping
Absorbers: Varies by location
Bass Trap: Varies by location
Diffuser: Varies by location

Please note that you will need to pay your country’s duties and import taxes in order to receive this product. 
This cost will vary based on where you live.  

Where do we ship?

We currently ship to the following areas:
United States (lower 48 states)
UK / Europe

If you are in Alaska or Hawaii, please contact our support team for a custom delivery quote.

We also have Resellers for Platform in the following countries:
Australia
New Zealand
Japan
South Korea
Taiwan

We are unable to deliver to PO Boxes, APO or FPO addresses.

For a complete list of international retailers please visit our dealer page.

What if I live outside the US, Europe or Australia?

So sorry, looks like you’re further than our trucks can drive. We’re working as fast as we can to get our studio gear to you quickly and at a reasonable shipping cost.

Want to be the first to hear when our studio gear is available in your city?

Yes, let me know

How is it going to be delivered?

US: We ship via FedEx.
Europe: We ship via TNT.

Shipping Address Changes

Please inform us right away if there is a need to change your shipping address. If you fail to inform us until after the package has been delivered to the incorrect address, there will be a fee to re-ship it to a new location.

Order Cancellation

Due to the speed in which orders are processed, it is very difficult to cancel an order before it is shipped. Please contact us as soon as possible and we’ll do our best. If the order has already shipped, the cancellation will be treated as a return.

Order Tracking

Once the package leaves our warehouse, you will be emailed the FedEx, UPS or TNT tracking number.