How much is shipping?
Platform: $99 flat rate shipping
Sidecar: $49 flat rate shipping
Stands: $25 flat rate shipping
Frontier: Free shipping
Platform: Varies by location
Sidecar: Varies by location
Stands: Varies by location
Where do we ship?
We currently ship to the following areas:
United States (lower 48 states)
UK / Europe
If you are in Alaska or Hawaii, please contact our support team for a custom delivery quote.
We also have Resellers for Platform in the following countries:
We are unable to deliver to PO Boxes, APO or FPO addresses.
For a complete list of international retailers please visit our dealer page.
What if I live outside the US, Europe or Australia?
So sorry, looks like you’re further than our trucks can drive. We’re working as fast as we can to get Platform to you quickly and at a reasonable shipping cost.
Want to be the first to hear when Platform is available in your city?Yes, let me know
How long will it take for my order to arrive?
Delivered within 1-3 weeks in the US; 6-10 weeks in Europe.
Delivery times depend on where you live and what time of day the order was placed.
For US, we ship from Durham, NC. For Europe, we ship from the Netherlands.
If your order includes multiple items, such as a desk and a keyboard tray, each item is shipped separately on its own tracking number. It is common that these items are delivered at different times/days.
How is it going to be delivered?
US: We ship via FedEx.
Europe: We ship via TNT.
Shipping Address Changes
Please inform us right away if there is a need to change your shipping address. If you fail to inform us until after the package has been delivered to the incorrect address, there will be a fee to re-ship it to a new location.
Due to the fast speed in which orders are processed, it is very difficult to cancel an order before it is shipped. Please contact us as soon as possible and we’ll do our best. If the order has already shipped, the cancellation will be treated as a return.
Once the package leaves our warehouse, you will be emailed the FedEx, UPS or TNT tracking number.