Output warrants to the original purchaser only that the Frontier Speaker (“Product”) you purchased from Output or a distributor or reseller authorized by Output (such authorized distributors and resellers are referred to as “Authorized Reseller(s)”) shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase by the original purchaser (“Warranty Period”), as documented by a valid proof of purchase—e.g. receipt or invoice. This Limited Warranty is intended for purchases of the Product made in the United States. If you purchased the Product outside the United States, the Product may be covered by a warranty applicable in another country.
If a defect in the Product’s hardware arises and a valid claim is received by Output within the Warranty Period, Output will exchange the Product with a new or refurbished Product. If Output, in its sole discretion, determines it is not reasonable to replace the defective Product, Output may refund to you the purchase price paid for the Product. In the event of a defect, to the extent permitted by law, these are your sole and exclusive remedies. You may be responsible for payment of shipping and handling charges for the delivery of a repaired or replacement Product, except where prohibited by applicable law. This Limited Warranty is valid only in the jurisdictions where the Products are sold by Output itself or by an Authorized Reseller(s), and is valid to the extent permitted by the applicable laws of such jurisdictions. Any replacement Product will be warranted for the remainder of the original Warranty Period or thirty (30) calendar days, whichever is longer, or for any additional period of time that may be applicable in the your jurisdiction.
How to Obtain Warranty Service
To obtain warranty service under this Limited Warranty, you must obtain a Return Merchandise Authorization (RMA) from our support team and deliver the Product, in either its original packaging or packaging providing an equal degree of protection, together with proof of purchase, to the address specified by Output. The RMA is valid for 10 days from the date of issuance. You agree to pay the cost of shipping the Product to Output. By sending the Product, you hereby acknowledge that ownership of the Product is transferred to Output upon Output’s receipt of the defective Product. If the claim is justified based on this Limited Warranty, Output shall bear the cost of shipping the repaired or replacement Product to you. Any Product returned to Output without a valid warranty claim or without a valid RMA may be rejected, returned at your cost (subject to prepayment), or kept for 30 days for your pick-up, and then disposed of in Output’s sole discretion with no further liability or obligation to you. For specific instructions on how to obtain warranty service on your Product, visit the Output website at www.output.com/returns.
Exclusions and Limitations
This Limited Warranty applies only to Products manufactured by or for Output that can be identified by the trademark, trade name, or logo affixed to it. The Limited Warranty does not apply to, and the term “Product” shall not include, any: (a) Output products and services other than the Product; or (b) consumable parts of the Product (e.g. batteries).
This Limited Warranty does not apply to any: (i) damage to the Product caused by use with non-Output products; (ii) modification of the Product, including without limitation the addition of after-market software or hardware components; (iii) damage caused by an act of God (lighting, flooding, tornado, etc.), spillage of food or liquid damages incurred through incorrect connection or handling, abnormal conditions, high humidity, deliberate abuse, power surges, water spills, or any other accidents; (iv) damage to the Product caused by operating the Product outside the permitted or intended uses described by Output; (v) damage to the Product caused by failure to follow instructions relating to the Product’s use, or use of improper voltage or power supply, including by prolonged use at high volumes or the improper mounting or placement of the speakers; (vi) damage to the Product caused by service performed by anyone who is not a representative of Output; (vii) cosmetic damage to the Product, including but not limited to scratches or dents; or (viii) defects or parts requiring replacement due to ordinary wear and tear, corrosion, rust or stains, scratches, dents on the casing or paintwork of the Product.
Output does not warrant that the operations of the Product will be uninterrupted or error-free.
No Output employee or Authorized Reseller is authorized to make any modification, extension, or addition to this Limited Warranty. If any term of this Limited Warranty is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES AND CONDITIONS (INCLUDING WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. Some jurisdictions do not allow limitations on the duration of an implied warranty or condition, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
Limitation of Damages
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, OUTPIUT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, EVEN IF OUTPUT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL OR EQUITABLE THEORY. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This Limited Warranty shall be governed by the laws of the State of California, USA, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction.
National Statutory Rights
Consumers in some jurisdictions may have legal rights under applicable national legislation governing the sale of consumer goods, including, without limitation, national laws implementing EC Directive 99/44. These rights are not affected by the warranties in this Limited Warranty. If you have any questions, please contact Output at [email protected].